This page explains in detail how your personal data is collected, used, and protected on the fbajje platform. Please read the full policy before registering.
Last Updated: January 2025
When you register on the fbajje platform, your name, email address, mobile number, and date of birth are collected, which are essential for account verification and management. Transaction details are recorded during payment processing, but full card numbers or bank account details are not stored on our servers. When you use the platform, your device type, browser version, IP address, and usage patterns are automatically logged. This technical information is used to improve platform performance and ensure security. If you contact our support team, records of that conversation may also be retained for the purpose of improving service quality.
Collected data is primarily used to manage your account, verify your identity, and ensure secure transactions. fbajje analyzes your usage patterns to improve and personalize your platform experience. Your email or mobile number may be used to send important updates, security alerts, or account-related notifications. If you do not wish to receive promotional messages, you can unsubscribe at any time from your account settings. Data is also analyzed for fraud detection and prevention, which helps protect all users.
Fbajje never sells or rents your personal data to third parties or for advertising purposes. Limited data may be shared with trusted payment gateway partners for payment processing, and they are bound by strict confidentiality agreements. Data may be disclosed to comply with lawful requests from Bangladesh law enforcement authorities. Technology service providers (such as hosting or analytics) access data only for their designated tasks and may not use it for any other purpose. Before sharing data with any third party, we ensure they meet our privacy standards.
Fbajje uses industry-standard SSL encryption technology to protect your data, preventing third-party access during data transmission. Our servers undergo regular security audits, and automated monitoring systems are active to detect suspicious activity. Two-factor authentication is available to prevent unauthorized access to your account. Our staff can only access specific data required for their designated tasks, and all staff are bound by confidentiality agreements. In the event of a data breach, we will promptly notify affected users and take the necessary steps.
As a fbajje user, you have the right to view, correct, and request deletion of your own data. You can request a copy of your stored data from our support team at any time. After account closure, your personal data will not be retained beyond what is required to meet legal obligations. The option to opt out of promotional communications is always available and does not affect your core account services. Our support team is always ready to handle any data-related complaints or requests, and we strive to respond as quickly as possible.
If you have any questions, concerns, or requests regarding the privacy policy, please contact our support team directly. Our email address is [email protected] — messages sent here are typically answered within 1–2 business days. When requesting data deletion or correction, please send your message from your registered email address to make identity verification easier. We take every privacy-related request seriously and aim to resolve it transparently. For more details, visit our FAQ Page view or Terms & Conditions Read.
What we do to keep your data safe — at a glance.
All data transmissions are secured with industry-standard encryption.
Your data is never sold or rented to third parties.
View, correct, or request deletion of your data at any time.
No third-party cross-site tracking cookies are used.
You can easily opt out of promotional messages at any time.
All privacy-related requests are responded to within 1–2 days.